<p style="line-height: 2;"><strong>Airport Service Agent (PEK) </strong></p>
<p style="line-height: 2;"><strong>Location: Beijing.</strong></p>
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<p style="line-height: 2;"><strong>I.Job descriptions</strong></p>
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<p style="line-height: 2;"><span style="text-decoration: underline;">1.Flight Handling</span></p>
<p style="line-height: 2;">Flight handling including pre-flight planning, check-in, departure and arrival handling, cargo, lost and found, ramp, lounge, delay handling and any passenger inquiries.</p>
<p style="line-height: 2;">Ensure daily operations and services in accordance to contractual standard and targets.</p>
<p style="line-height: 2;">Follow up promptly with post flight actions and administration.</p>
<p style="line-height: 2;">Confident when dealing with irregular situations such as handling difficult customer, flight disruption etc.</p>
<p style="line-height: 2;"><span style="text-decoration: underline;">2.Administration</span></p>
<p style="line-height: 2;">Maintain proper records and filing system on flights and daily operations;</p>
<p style="line-height: 2;">Provide support in preparation of report (e.g. statistics and figures); </p>
<p style="line-height: 2;">Ability to carry out investigation relating to discrepancies, lapses and errors;</p>
<p style="line-height: 2;">Prompt follow-up and response to emails from HQ and Station manager;</p>
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<p style="line-height: 2;"><strong>II.Personal Characteristics & Behaviors</strong></p>
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<p style="line-height: 2;">Customer service and communication skills</p>
<p style="line-height: 2;">Able to work well as a team player</p>
<p style="line-height: 2;">Proactive in seeking solutions to resolve problems</p>
<p style="line-height: 2;">Disciplined and respectful of local guidelines and company directives</p>
<p style="line-height: 2;">Able to work in a high stress environment</p>
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<p style="line-height: 2;"><strong>III.Educational Qualifications</strong></p>
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<p style="line-height: 2;">Fluent in both written and spoken English and Chinese.</p>
<p style="line-height: 2;">Computer knowledge of basic office applications e.g. Microsoft Word / Excel.</p>
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<p style="line-height: 2;"><strong>IV. APPLICATION PROCESS</strong></p>
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<p style="line-height: 2;">Interested applications email full resume to below email address before 10OCT24</p>
<p style="line-height: 2;"><strong>94201444@qq.com</strong></p>
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